Consumer Complaint

Carefully read all of the questions before you begin. Provide as much detail as possible and respond to each question. If a question is not applicable to your complaint, note that on the form.

Complaint being filed by:

Full Name

Home Address

Home Phone

Work Phone

   

Complaint being filed against:

Full Name

Name of Facility

Facility Address

Facility Phone

   

Nature of Complaint:

1. - Were you a patient of this professional?

If Yes, list dates of treatment. If No, state your reason for involvement in this complaint and proceed to Question 3.

2. - For what condition(s) were you being treated?

3. - Have you discussed your complaint with the professional?

If Yes, what were the results? If No, why not?

4. - If you were a patient include billing records or other documentation in your possesion that will assist the Board in its investigation of your complaint.

5. - Have you filed this complaint with any other person or organization?

If Yes, with whom?

Name:

Address:

Phone:

   

Witness Information:

List individuals who are witnesses to the incident(s).

Name:

Address:

Phone

   

Name:

Address:

Phone

   

List individuals who have knowledge of the incident(s).

Name:

Address:

Phone

   

Name:

Address:

Phone

   

Consent for Release of Information:

Do you consent to the release of all treatment records and documentation relating to your care to the Board to assist with the investigation of your complaint?

I hereby declare and affirm that the information given above regarding my complaint is, to the best of my knowledge, accurate and true.

Copyright (c) 2008 WV Board of Examiners of Speech & Language Pathology and Audiology